1. Navigate to the profile icon and tap 'Log in/Sign up' as seen in the screenshot below;
2. Tap 'Use Phone or email'
3. Input your country code, phone and tap 'Next Step'
4. Then tap 'Forgot Password' as seen below;
5. Input the verification code received via SMS and tap 'Next Step'
6. Set a new password, reconfirm the password and tap 'Reset & Login'
All Done!
Note:
If you do not receive the verification code, send a mail to support.boomplay@transsnet.com